🔒 Privacy First 🔒

Privacy Policy

Your privacy is our priority. We protect your data with enterprise-grade security and transparent practices for 25 million+ users worldwide.

15K+
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98%
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12
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Quarterly
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<24h
response
25+
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Read Policy

Policy Overview

Version 3.2

At Series Hub Cinema, we believe that your privacy is fundamental to your entertainment experience. This comprehensive Privacy Policy outlines how we collect, use, protect, and respect your personal data while delivering world-class streaming services to millions of users worldwide.

This policy applies to all Series Hub Cinema services and is designed to be transparent, comprehensive, and easy to understand. We regularly update our practices to meet evolving privacy standards.

Last Updated February 23, 2026 at 10:23 PM UTC
Effective Date February 23, 2026
Coverage 5 Services

Policy Coverage

All Series Hub Cinema services
Website (seriezhub.com)
Mobile applications
API services
Third-party integrations

Quick Navigation

Jump directly to sections that interest you

Information We Collect

Data Collection

Transparent disclosure of information we collect

Personal Information

Information you provide directly to us

Account Registration

Create and manage your account
Username
Email address
Password (hashed)
Account preferences

Profile Information

Personalize your experience
Display name
Profile picture
Bio (optional)
Watch preferences

Communication Data

Provide customer support
Support messages
Feedback submissions
Newsletter preferences

Automated Information

Information collected automatically during service use

Technical Information

Optimize service delivery
IP address
Device type
Browser information
Operating system

Usage Information

Improve recommendations
Pages visited
Watch history
Search queries
Interaction data

Performance Data

Enhance service quality
Streaming quality
Buffer times
Connection speed
Error logs

Cookies & Tracking Technologies

Small data files stored on your device

Essential Cookies

Analytics Cookies

Preference Cookies

How We Use Your Information

Data Usage

Clear purposes for processing your data

Service Delivery

Provide uninterrupted streaming services and maintain your account

Stream videos Save watch history Maintain preferences

Personalization

Tailor content recommendations based on your viewing habits

Movie suggestions Custom homepage Personalized notifications

Service Improvement

Analyze usage patterns to enhance our platform

Fix technical issues Add new features Optimize performance

Communication

Send important updates and respond to your inquiries

Service announcements Support responses Policy updates
How We Protect Your Data

Data Protection

Enterprise-grade security measures and practices

Encryption

Active

HTTPS/TLS encryption for all data transmission

GDPR CCPA ISO 27001

Access Control

Active

Role-based access and multi-factor authentication

SOC 2 HIPAA

Data Minimization

Active

Collect only necessary data for specific purposes

GDPR Privacy by Design

Regular Audits

Active

Quarterly security assessments and penetration testing

ISO 27001 PCI DSS

Data Retention Periods

We retain your data only as long as necessary

Account Data
Until account deletion request
Watch History
24 months for recommendations
Technical Logs
90 days for security purposes
Support Tickets
36 months for quality assurance
Third-Party Data Sharing

Third Parties

We share data only with trusted partners under strict agreements

Service Providers

Essential partners that help us deliver our services

Cloudflare

Global
Purpose: CDN and DDoS protection
Data Shared: IP addresses, request data
Safeguards: GDPR-compliant, Data Processing Agreement

Google Cloud Platform

USA/EU
Purpose: Hosting and data storage
Data Shared: User data, content files
Safeguards: EU Standard Contractual Clauses

Mailgun

USA
Purpose: Email delivery
Data Shared: Email addresses, message content
Safeguards: Privacy Shield certified

Advertising Partners

Partners that help us display relevant advertisements

Google AdSense

Opt-out
Purpose: Display relevant advertisements
Data Collected: Non-personal browsing data
Opt-out: Google Ads Settings

AdColony

Opt-out
Purpose: Mobile app advertising
Data Collected: Device ID, app usage
Opt-out: AdColony Privacy Portal

Analytics Providers

Tools that help us understand and improve our service

Google Analytics

26 months retention
Purpose: Website traffic analysis
Data Collected: Anonymized usage statistics

Amplitude

12 months retention
Purpose: User behavior analysis
Data Collected: Aggregated interaction data
Your Privacy Rights

Your Rights

Comprehensive control over your personal data

Access

Request a copy of your personal data

Account Settings → Data Export
Response: 30 days

Rectification

Correct inaccurate or incomplete data

Edit profile information directly
Response: Immediate

Erasure

Request deletion of your personal data

Account Settings → Delete Account
Response: 30 days

Restriction

Limit processing of your data

Contact privacy team
Response: 7 days

Portability

Receive your data in a structured format

Account Settings → Data Export
Response: 30 days

Objection

Object to certain data processing

Privacy Settings → Opt-out options
Response: 7 days

Automated Privacy Tools

Self-service tools for managing your privacy

Data Download

Export all your data in JSON/CSV format

Privacy Dashboard

View and manage data collection

Cookie Manager

Control cookie preferences

Ad Preferences

Personalize or disable ads

Global Data Protection

International Transfers

Secure cross-border data transfers with legal safeguards

Transfer Mechanisms

EU-US Data Privacy Framework

Certified providers only

Standard Contractual Clauses

GDPR-approved agreements

Binding Corporate Rules

For intra-company transfers

Derogations

Explicit consent or contract necessity

Data Storage Locations

Primary

European Union (GDPR compliant)

Backup

United States (Privacy Shield certified)

CDN

Global edge locations (encrypted)

Children's Privacy

13 years minimum

We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.

Parental Controls

Content filtering

Age-appropriate content ratings

Viewing restrictions

Time limits and content blocks

Purchase controls

Require parental approval

COPPA Compliant GDPR-K Compliant Age Verification

Policy Updates & Version History

Quarterly reviews, Annual updates

Update Notifications

Website banner

30 days before changes

Email notification

For significant changes

In-app notification

For active users

Recent Changes

v2.1 (Jan 2024)
Enhanced data export features
v2.0 (Jul 2023)
GDPR compliance updates
v1.5 (Jan 2023)
Added cookie consent manager

Contact Our Privacy Team

We're here to address your privacy concerns

Email

privacy@seriezhub.com

Response within 24 hours

Data Protection Officer

DPO: Alexandra Chen

Certified Privacy Professional (CIPP/E)

Legal Address

Series Hub Cinema Ltd.

Privacy Department, Dublin, Ireland

Submit Privacy Inquiry